INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is the product I receive identical to the website images?

Yes, we guarantee that the item you receive will match the photos and descriptions on our site. We use high-resolution images and detailed specifications to ensure accuracy.

Yes, we guarantee that the item you receive will match the photos and descriptions on our site. We use high-resolution images and detailed specifications to ensure accuracy.

Your digital receipt is automatically sent to your registered email after checkout. Alternatively, you can find it in your account under "Order Details" in the purchase history section.。

What is your return policy for unwanted items?

You may return unused items within 30 days by requesting a return through your account. After approval, we'll email you a return shipping label and processing instructions.

Do you plan to replenish sold-out products?

Popular out-of-stock items are frequently restocked. For updates, please subscribe to our newsletter or enable stock alerts on specific product pages.

What is your exchange policy for incorrect sizes?

We offer free size exchanges within 14 days of delivery. Simply contact customer service with your order number and preferred size to initiate the process.

INFORMATION ABOUT US

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